· 2-year hospitality degree, certification or 3 years professional experience
要求2年酒店相关学位、证书或者3年以上专业经验；
· Successful applicants will be sent by Royal Caribbean International to complete a Front of House course with The British Butler Institute before being assigned a Royal Genie position.
· Worldly and culturally competent with an excellent understanding of Western and Chinese social etiquette and formal service protocols
通晓中西社交礼仪和正式服务礼节，具有良好的文化素养。
· Basic office skills including Word, Excel, Power Point
熟悉常规办公软件如Word,Exce及PPT。
· Organizationally skilled to be able to manage multiple requests and tasks from various guests and supervisors with, maintaining attention to small details without losing grasp of the big picture
能够处理来自多元化环境下客人及主管的各项要求及任务，注重细节且顾全大局。
Ability to communicate effectively and tactfully with guests, division heads and shipboard employees to resolve problems and negotiate resolution
能够高效周到的与客人、部门主管和船上员工进行沟通，从而解决问题和协商解决方案。
Deliver on “Your Wish is My Command” promise to our guest through adherence to brand and departmental service standards